SHIPPING & RETURNS

Shipping Policy

**Shipping and Receiving Policy for 333 ENT**

 

**Effective Date:** Upon Purchase

 

**1. Overview**

At 333 ENT, we strive to provide our customers with the best shopping experience. Our shipping and receiving policy outlines the processes for order fulfillment, shipment tracking, returns, and exchanges.

 

**2. Shipping Information**

- **Processing Time:** All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

  

- **Shipping Methods:** We offer various shipping options, including standard, expedited, and overnight shipping. Customers can select their preferred shipping method at checkout.

 

- **Shipping Costs:** Shipping costs depend on the selected shipping method and the total weight of the order. Customers will see the shipping fees during the checkout process.

 

- **Delivery Times:** Estimated delivery times vary based on the shipping method chosen:

  - Standard Shipping: 5-7 business days

  - Expedited Shipping: 2-3 business days

  - Overnight Shipping: 1 business day

 

**3. Order Tracking**

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your shipment's status on our website.

 

**4. International Shipping**

We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply, and are the responsibility of the customer.

 

**5. Returns and Exchanges**

- **Return Policy:** We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached.

 

- **Exchange Policy:** Exchanges are permitted for the same item in a different size or color. To initiate an exchange, please contact our customer service team for assistance.

 

- **Return Process:** To return an item, please follow these steps:

  1. Contact our customer service team to request a return authorization.

  2. Pack the item securely, including the return authorization form.

  3. Ship the package to the address provided by our customer service team.

 

- **Refunds:** Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

 

**6. Damaged or Defective Items**

If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery. We will provide instructions for returning the item and will issue a replacement or refund as appropriate.

 

**7. Customer Service**

For any questions regarding our shipping and receiving policy, please reach out to our customer service team via email at mmsonline2014@gmail.com .

 

**8. Policy Changes**

333 ENT reserves the right to update or modify this shipping and receiving policy at any time. Customers will be notified of any changes via email or through the website.

 

Thank you for choosing 333 ENT! We appreciate your business and look forward to serving you.